Creative Growth: A New Kind of Partner

By Sho Sato

January 15, 2026

We recently launched Creative Growth Services (CGS); an integrated partnership that combines brand strategy, creative execution, and sales operations into a single system.

 

There are several key reasons why we believe this is a necessary and useful service for helping propel our vision of bringing out the best of Japanese brands into the world and helping them flourish. By "best," we don't just mean the big companies, but the ones the world doesn't yet know about; the small to medium-sized companies with hidden innovation, incredible creativity, and the people who have built these into successful domestic businesses.

Background

Japan is home to more than half of the world's 200+ year-old companies. It is a culture that reveres craftsmanship, design, and technological excellence, and because of this, has fascinated people across the world. Yet despite this exceptional capability, many Japanese companies have struggled to translate their value globally.

 

The numbers reveal the gap clearly. Japan's exporting base includes many SMEs, but their contribution to export value is very small. Government analysis shows that while SMEs account for around 70% of exporting firms, they represent only about 7% of export value. This shows the gap is not in ideas, product, or services, but in a lack of strategic approach, planning, and the ability to build the right network of operational systems across media, retail, and influence to properly execute.

Where the Traditional Falters (and how it breaks)

The playbook for Japanese companies seeking international growth typically follows one of three paths. Each has fundamental limitations.

 

Path One: The Internal Expansion Team

Many Japanese companies attempt international expansion with their existing domestic staff. This rarely succeeds. Beyond the obvious language barrier, there's a deeper problem: domestic success doesn't translate to international market knowledge. The company has no existing relationships with overseas retailers, no understanding of local media landscapes, and no network to draw upon. They're building from zero with a team optimized for a completely different market.

 

Path Two: The Agency Partner

The natural next step is to hire a Western agency or consultancy. This introduces three distinct problems.

 

First is a cultural and operational divide that runs in both directions. Japanese companies struggle to brief agencies effectively. The implicit knowledge, philosophy, and brand DNA that everyone internally understands fails to translate into a brief that a foreign partner can execute against. Meanwhile, the strategic recommendations comes in a beautifully designed strategy deck that the Japanese team lacks the cultural fluency, personnel, and partner network to actually execute.

 

Second is financial. Japanese companies are largely unaccustomed to working with external consultants. Western agency rates are instant sticker shock. the sticker shock is significant. Risk-averse companies, already uncertain about international expansion, are reluctant to commit substantial budgets before seeing results.

 

Third is structural. A traditional agency-client relationship creates a disjointed handoff. You need continuity between brand intent and commercial execution, and the traditional agency approach fails here.

 

Path Three: The Overseas Subsidiary

Some companies establish a separate Western entity to handle international operations. This solves the local presence problem but creates a new one: the subsidiary becomes disconnected from the parent. Moreover this is also often the slowest. Run by people who didn't build the brand and may not deeply understand what makes it special, these entities often lose the differentiation that made the brand valuable in the first place. They are culturally and strategically siloed between countries and because they rebuild from scratch rather than leveraging the company's existing strengths there is a long investment cycle. History shows this can eventually work; Uniqlo, Toyota are great examples of success, but also perseverance. Both companies spent well over a decade before they saw their first profit after seriously setting up and investing in the United States operation. Most companies are simply not equipped for the longtail like that.

 

What's Actually Missing

The traditional options fail because they treat global expansion as either a strategy problem or an execution problem. It's neither. It's an integration problem.

 

There's a deeper gap too: experiential context.

 

In Japan, a brand like BALMUDA doesn't need to explain itself. Consumers already understand the cultural values behind the product — the craft philosophy, the design intent, the "why" behind the "what." That context is ambient. It exists in the retail environment, the media landscape, the shared cultural vocabulary.

 

In a new market, that context is zero. And without it, even the most exceptional product becomes just another SKU on a shelf.

 

This is where most Japanese brands fail overseas. They fail, not because their products aren't good enough, but because they rely on distribution without expression. They get their products into stores but never build the contextual infrastructure that makes those products make sense to a new audience.

 

Strategy gets brands into decks. Distribution gets products onto shelves. Neither builds the context that makes a brand's value self-evident in a new market.

 

Why CGS Is Unique

If the answer seems obvious — combine strategy with execution, align incentives with outcomes — one might ask why such partners don't already exist. The reality is that the capabilities required rarely coexist within a single organization.

 

The market is built to be fragmented:

 

  • Agencies are incentivized by deliverables and campaign success, not revenue outcomes.
  • Consultancies are incentivized by repeatable advice, not operational follow-through.
  • Distributors are incentivized by volume and velocity, not brand integrity.
  • In-house builds are constrained by hiring speed and network depth.

 

What's required is a new kind of organization — one that combines the brand intelligence of a global agency, the strategic depth of a consultancy, the experiential capability to build context, and the operational infrastructure of a sales partner. All aligned around shared revenue accountability.

 

In an era where AI can generate brand strategies, marketing copy, and campaign concepts, strategic insight alone is no longer a differentiator. What AI can't do is build relationships with buyers at Harrods, orchestrate a product launch in Monaco, or create the in-person moments that make a brand feel real. The value has shifted from knowing what to do to being able to actually do it.

Introducing Creative Growth Services

This is why K&C developed Creative Growth Services (CGS). Rather than operating as a traditional agency or consultancy, K&C functions as an operational extension of the brand itself — taking responsibility for the complete customer journey, from defining brand positioning and developing creative communications to building experiential context, securing retail partnerships, managing e-commerce operations, and driving direct sales execution.

 

What CGS changes:

 

  • It replaces the disjointed handoff chain with a single operating system.
  • It compresses time-to-market.
  • It builds the contextual layer that distribution alone cannot provide — the experiential infrastructure that translates craft philosophy into consumer understanding.
  • It protects premium positioning while driving sell-through.
  • It creates a tighter learning loop — because the same team that shapes the brand also sells it.

Why K&C Can Deliver This

K&C's ability to offer Creative Growth Services stems from an unusual combination of backgrounds.

 

The founding team built their expertise through a combination of global brands (Cartier, Levi's), agencies (Wieden+Kennedy, TBWA), creative collectives (Tomato), and as entrepreneurs. From the ground up, K&C has built genuine sales and operations capability with a network of retail relationships, including professionals who have driven sales and opened accounts with major U.S. retailers and managed e-commerce strategy.

 

Most critically, K&C operates with deep fluency in both Japanese and Western business cultures. The team can sit in a room in Tokyo, understand the unspoken values and craft philosophy that make a brand special, and then articulate that value in ways that resonate with buyers in New York or London. This cultural translation capability — not just linguistic, but commercial and experiential — is what allows K&C to function as a true extension of the Japanese brand rather than an external vendor.

 

Proof of Concept: BALMUDA

The CGS approach is already demonstrating results with BALMUDA, the premium Japanese home appliance brand known for its iconic toasters, kettles, and lighting products.

 

K&C has driven BALMUDA's expansion into major U.S. retailers including Williams-Sonoma and Crate & Barrel, while simultaneously managing brand communications and marketing activities. Rather than handing off responsibility between different agencies and distributors, K&C maintains end-to-end ownership of the brand experience — from how BALMUDA is positioned in PR to how it's presented on retail shelves.

 

The model is further validated through BALMUDA's collaboration with Jony Ive's LoveFrom studio on the Sailing Lantern — a premium product that launched globally in September 2025. K&C managed the complete launch process: strategy, communication, experiential activation in Monaco and London, and global sales coordination. For a £3,000 lantern rooted in shared craft values, the context had to be as considered as the product itself.

 

As Naoko Hanzawa, CMO of BALMUDA Inc., explained: "Today, brands are judged not simply by how well they sell, but by how well they are able to express their brand. K&C is a partner we can trust; one that deeply understands what makes BALMUDA special."

 

The Point

Strategy is everywhere. Execution is rare. But what's rarest is the ability to build context — to create the conditions in which a brand's value becomes self-evident to a new audience.

That's what CGS exists to do: not just to advise, not just to sell, but to build the bridge between what a brand means at home and what it can mean in the world.

 

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Creative Growth: A New Kind of Partner

By Sho Sato

January 15, 2026

We recently launched Creative Growth Services (CGS); an integrated partnership that combines brand strategy, creative execution, and sales operations into a single system.

 

There are several key reasons why we believe this is a necessary and useful service for helping propel our vision of bringing out the best of Japanese brands into the world and helping them flourish. By "best," we don't just mean the big companies, but the ones the world doesn't yet know about; the small to medium-sized companies with hidden innovation, incredible creativity, and the people who have built these into successful domestic businesses.

Background

Japan is home to more than half of the world's 200+ year-old companies. It is a culture that reveres craftsmanship, design, and technological excellence, and because of this, has fascinated people across the world. Yet despite this exceptional capability, many Japanese companies have struggled to translate their value globally.

 

The numbers reveal the gap clearly. Japan's exporting base includes many SMEs, but their contribution to export value is very small. Government analysis shows that while SMEs account for around 70% of exporting firms, they represent only about 7% of export value. This shows the gap is not in ideas, product, or services, but in a lack of strategic approach, planning, and the ability to build the right network of operational systems across media, retail, and influence to properly execute.

Where the Traditional Falters (and how it breaks)

The playbook for Japanese companies seeking international growth typically follows one of three paths. Each has fundamental limitations.

 

Path One: The Internal Expansion Team

Many Japanese companies attempt international expansion with their existing domestic staff. This rarely succeeds. Beyond the obvious language barrier, there's a deeper problem: domestic success doesn't translate to international market knowledge. The company has no existing relationships with overseas retailers, no understanding of local media landscapes, and no network to draw upon. They're building from zero with a team optimized for a completely different market.

 

Path Two: The Agency Partner

The natural next step is to hire a Western agency or consultancy. This introduces three distinct problems.

 

First is a cultural and operational divide that runs in both directions. Japanese companies struggle to brief agencies effectively. The implicit knowledge, philosophy, and brand DNA that everyone internally understands fails to translate into a brief that a foreign partner can execute against. Meanwhile, the strategic recommendations comes in a beautifully designed strategy deck that the Japanese team lacks the cultural fluency, personnel, and partner network to actually execute.

 

Second is financial. Japanese companies are largely unaccustomed to working with external consultants. Western agency rates are instant sticker shock. the sticker shock is significant. Risk-averse companies, already uncertain about international expansion, are reluctant to commit substantial budgets before seeing results.

 

Third is structural. A traditional agency-client relationship creates a disjointed handoff. You need continuity between brand intent and commercial execution, and the traditional agency approach fails here.

 

Path Three: The Overseas Subsidiary

Some companies establish a separate Western entity to handle international operations. This solves the local presence problem but creates a new one: the subsidiary becomes disconnected from the parent. Moreover this is also often the slowest. Run by people who didn't build the brand and may not deeply understand what makes it special, these entities often lose the differentiation that made the brand valuable in the first place. They are culturally and strategically siloed between countries and because they rebuild from scratch rather than leveraging the company's existing strengths there is a long investment cycle. History shows this can eventually work; Uniqlo, Toyota are great examples of success, but also perseverance. Both companies spent well over a decade before they saw their first profit after seriously setting up and investing in the United States operation. Most companies are simply not equipped for the longtail like that.

 

What's Actually Missing

The traditional options fail because they treat global expansion as either a strategy problem or an execution problem. It's neither. It's an integration problem.

 

There's a deeper gap too: experiential context.

 

In Japan, a brand like BALMUDA doesn't need to explain itself. Consumers already understand the cultural values behind the product — the craft philosophy, the design intent, the "why" behind the "what." That context is ambient. It exists in the retail environment, the media landscape, the shared cultural vocabulary.

 

In a new market, that context is zero. And without it, even the most exceptional product becomes just another SKU on a shelf.

 

This is where most Japanese brands fail overseas. They fail, not because their products aren't good enough, but because they rely on distribution without expression. They get their products into stores but never build the contextual infrastructure that makes those products make sense to a new audience.

 

Strategy gets brands into decks. Distribution gets products onto shelves. Neither builds the context that makes a brand's value self-evident in a new market.

 

Why CGS Is Unique

If the answer seems obvious — combine strategy with execution, align incentives with outcomes — one might ask why such partners don't already exist. The reality is that the capabilities required rarely coexist within a single organization.

 

The market is built to be fragmented:

 

  • Agencies are incentivized by deliverables and campaign success, not revenue outcomes.
  • Consultancies are incentivized by repeatable advice, not operational follow-through.
  • Distributors are incentivized by volume and velocity, not brand integrity.
  • In-house builds are constrained by hiring speed and network depth.

 

What's required is a new kind of organization — one that combines the brand intelligence of a global agency, the strategic depth of a consultancy, the experiential capability to build context, and the operational infrastructure of a sales partner. All aligned around shared revenue accountability.

 

In an era where AI can generate brand strategies, marketing copy, and campaign concepts, strategic insight alone is no longer a differentiator. What AI can't do is build relationships with buyers at Harrods, orchestrate a product launch in Monaco, or create the in-person moments that make a brand feel real. The value has shifted from knowing what to do to being able to actually do it.

Introducing Creative Growth Services

This is why K&C developed Creative Growth Services (CGS). Rather than operating as a traditional agency or consultancy, K&C functions as an operational extension of the brand itself — taking responsibility for the complete customer journey, from defining brand positioning and developing creative communications to building experiential context, securing retail partnerships, managing e-commerce operations, and driving direct sales execution.

 

What CGS changes:

 

  • It replaces the disjointed handoff chain with a single operating system.
  • It compresses time-to-market.
  • It builds the contextual layer that distribution alone cannot provide — the experiential infrastructure that translates craft philosophy into consumer understanding.
  • It protects premium positioning while driving sell-through.
  • It creates a tighter learning loop — because the same team that shapes the brand also sells it.

Why K&C Can Deliver This

K&C's ability to offer Creative Growth Services stems from an unusual combination of backgrounds.

 

The founding team built their expertise through a combination of global brands (Cartier, Levi's), agencies (Wieden+Kennedy, TBWA), creative collectives (Tomato), and as entrepreneurs. From the ground up, K&C has built genuine sales and operations capability with a network of retail relationships, including professionals who have driven sales and opened accounts with major U.S. retailers and managed e-commerce strategy.

 

Most critically, K&C operates with deep fluency in both Japanese and Western business cultures. The team can sit in a room in Tokyo, understand the unspoken values and craft philosophy that make a brand special, and then articulate that value in ways that resonate with buyers in New York or London. This cultural translation capability — not just linguistic, but commercial and experiential — is what allows K&C to function as a true extension of the Japanese brand rather than an external vendor.

 

Proof of Concept: BALMUDA

The CGS approach is already demonstrating results with BALMUDA, the premium Japanese home appliance brand known for its iconic toasters, kettles, and lighting products.

 

K&C has driven BALMUDA's expansion into major U.S. retailers including Williams-Sonoma and Crate & Barrel, while simultaneously managing brand communications and marketing activities. Rather than handing off responsibility between different agencies and distributors, K&C maintains end-to-end ownership of the brand experience — from how BALMUDA is positioned in PR to how it's presented on retail shelves.

 

The model is further validated through BALMUDA's collaboration with Jony Ive's LoveFrom studio on the Sailing Lantern — a premium product that launched globally in September 2025. K&C managed the complete launch process: strategy, communication, experiential activation in Monaco and London, and global sales coordination. For a £3,000 lantern rooted in shared craft values, the context had to be as considered as the product itself.

 

As Naoko Hanzawa, CMO of BALMUDA Inc., explained: "Today, brands are judged not simply by how well they sell, but by how well they are able to express their brand. K&C is a partner we can trust; one that deeply understands what makes BALMUDA special."

 

The Point

Strategy is everywhere. Execution is rare. But what's rarest is the ability to build context — to create the conditions in which a brand's value becomes self-evident to a new audience.

That's what CGS exists to do: not just to advise, not just to sell, but to build the bridge between what a brand means at home and what it can mean in the world.

 

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